Customer Service

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Austral Herbs’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Austral Herbs’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is PO Box 22, URALLA, NSW, 2358, AU. Our ABN is . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Your privacy

If you’re concerned about privacy, join the club. Nobody wants their personal details compromised, which is why we take everyone’s privacy seriously.

Austral are dedicated to keeping your personal information safe and secure, and will never rent, share, sell or disclose it to any third parties without your consent.

SSL Certificate

Austral Herbs is registered with an independent site certification. For your peace of mind, we offer the highest degree of security with Secure Socket Layer (SSL). The certificate confirms to your browser that you are communicating with the authentic Austral Herbs Store, enabling secure communications between your browser and the Austral Herbs server, and the safe transmission of personal information. Our SSL has the maximum 128 bit encryption.